The Company Private Limited, which is deemed to run this website along with each of their individual subsidiaries, parents, and affiliated businesses (collectively, "we" or "us"), is aware of your concern over how information about you is used and shared. This privacy statement explains what data we gather on the website, how we use that data, and the options you have regarding the collection and use of that data. Please attentively read this privacy statement. By using the Website, you acknowledge that you have read this Privacy Policy and that you accept how we will treat your personal information.
Please be aware that the procedures outlined in this privacy statement apply to data that we or our subsidiaries, affiliates, or agents collect in the following ways: I through this website; (ii) when appropriate, through our customer service department in connection with this website; (iii) through data provided to us in our free-standing retail stores; and (iv) through data collected in connection with marketing promotions and sweepstakes.
Any website's content or data policies are not our responsibility.
We reserve the right to alter, update, add to, delete, or otherwise change any part of this privacy policy at any time, in whole or in part, and at our sole discretion. The "last updated" timestamp at the top of this Privacy Policy will be updated whenever we make changes to it.
After this Privacy Policy has been changed, if you give us information, access the Website, or use it in any other way, you are considered to have fully consented and agreed to the changes. The most recent form of this privacy policy, which is accessible on the website, will take precedence over all earlier iterations.
The information you provide to this website (hereinafter referred to as "the Store") while using it will be used and protected in accordance with the terms of this privacy statement. Your information is important to The Store, and we take that responsibility seriously. When using this website, if we should ask you to provide any information by which you can be identified, you can be guaranteed that it will only be used in ways that are described in this privacy statement. The Store may occasionally update this website to reflect changes to the policy. To make sure that any changes are acceptable to you, you should periodically review this page.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are devoted to protecting the security of your data. We have appropriate physical, electronic, and managerial safeguards in place to prevent unauthorized access to or disclosure of the information we gather online.
How we use cookies
A cookie is a small file that requests authorization to be stored on the hard drive of your computer. Once you consent, the file is added, and the cookie assists in web traffic analysis or notifies you when you access a specific website. Web applications can react to you specifically thanks to cookies. By gathering and retaining information about your preferences, the web application can adjust its operations to meet your requirements, likes, and dislikes.
In order to determine which sites are being used, we use traffic log cookies. This enables us to analyze web page traffic data and enhance our website so that it better suits the requirements of users. This data is only used by us for statistical research after which it is deleted from the system.
Overall, Cookies allow us to track which pages you find helpful and which you do not, which helps us provide you with a better website. Except for the information you choose to share with us, a cookie in no way provides us access to your computer or any other personal information about you. You have the option to approve or reject cookies. Most web browsers allow cookies by default, but you can typically change your browser’s settings so that you can refuse cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
There may be links on our page to worthwhile external websites. You should be aware that once you use these links to exit our website, we no longer have any control over that other website. As a result, we are unable to guarantee the security and privacy of any information you disclose while accessing such sites, and these sites are not subject to this privacy statement. Exercise care and review the privacy statement that applies to the aforementioned website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Examples of Information Collected
- Information you give us: You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Jumia or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile ; and financial information, including Social Security and driver’s license numbers.
- Automatic information: Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers ; the full Uniform Resource Locator (URL) clickstream to, though, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
- Mobile: Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
- Information from other sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at support@99percents.com